JOI

Effective Date: 01/01/2025
Website: Dranit – Buy XXX Toys Online in India | Discreet Shipping & Best Prices
Address: NZA – 624, Main Rd, Opp. Pilla No. 47, Palam Colony, Raj Nagar, Palam, Delhi, 110045 – India
Call/WhatsApp: +91 9274488611
Email: dranit.fashion@gmail.com

At Dranit, we are committed to delivering your orders safely, quickly, and discreetly anywhere in India. This Shipping & Delivery Policy outlines everything you need to know about how we ship your order.

🚚 1. Order Processing Time

• All orders are processed within 24 to 48 hours (business days only).

• Orders placed after 6:00 PM will be processed on the next working day.

• Orders placed on Sundays or public holidays will be processed on the next business day.

🇮🇳 2. Shipping Across India

We ship to all major cities, towns, and rural areas across India.

• Delivery Time: 2 to 7 working days (depending on your location)

• Shipping Partner(s): We use trusted logistics services for safe and timely deliveries.

📦 3. Discreet Packaging

Your privacy is our top priority. Every order is shipped in plain, unmarked packaging with:

• No brand name

• No product details

• No adult-related content on the package

The outer box or packet will look like a standard courier parcel, ensuring 100% discreet delivery.

💸 4. Shipping Charges

• Free Shipping on all prepaid orders above ₹999

• Standard Shipping Fee: ₹50 – ₹100 on smaller orders

• Cash on Delivery (COD): Additional charges may apply based on location

You’ll see the exact shipping cost at checkout before making payment.

🔄 5. Delivery Delays

While we strive to meet our delivery timelines, delays may occur due to:

• Festivals, public holidays, or national events

• Courier delays or strikes

• Natural calamities or unforeseen circumstances

We will notify you via WhatsApp or email if a delay occurs.

🛑 6. Undeliverable Orders

Orders may be marked undeliverable due to:

• Incorrect or incomplete shipping address

• Multiple failed delivery attempts

• Recipient unavailable

In such cases, we may contact you for address verification or reshipment. Refunds (excluding shipping) may be issued at our discretion.

🧾 7. Tracking Your Order

Once your order is shipped, you’ll receive a tracking ID via WhatsApp or Email. You can use this to track your order on the courier's official website.

🧴 8. Delivery of Sensitive Items

All adult toys and wellness products are packed in tamper-proof, plain packaging to maintain hygiene and confidentiality. We do not allow product inspection at the time of delivery.

📞 Need Help?

If you have questions about your shipment or delivery status, contact us:

📞 Call/WhatsApp: +91 9274488611
📧 Email: dranit.fashion@gmail.com

We’re here to help 7 days a week.

Thank you for choosing Dranit – India’s Trusted XXX Toys Store. Your pleasure, privacy, and satisfaction are our priority.

Effective Date: 01/01/2025
Website: Dranit – Buy XXX Toys Online in India | Discreet Shipping & Best Prices
Address: NZA – 624, Main Rd, Opp. Pilla No. 47, Palam Colony, Raj Nagar, Palam, Delhi, 110045 – India
Call/WhatsApp: +91 9274488611
Email: dranit.fashion@gmail.com

1. Overview

At Dranit, customer satisfaction and hygiene safety are our top priorities. Due to the intimate nature of our products, we follow a strict 7-Day Return & Refund Policy with specific conditions.

2. Eligibility for Return

You may request a return or replacement within 7 days of receiving your order only if:

• You received a damaged or defective product

• You received the wrong item

• The product is unused, unopened, and in its original packaging

For hygiene and safety reasons, we do NOT accept returns for:

• Used products

• Opened packaging

• Personal items like lubricants, lingerie, or any product that comes in direct contact with the body

3. How to Request a Return

To initiate a return, you must:

1. Contact us within 7 days of delivery via:

   • WhatsApp or Call: +91 9274488611

   • Email: dranit.fashion@gmail.com

2. Share the following details:

   • Order ID

   • Product name

   • Clear photos or videos showing the issue

3. Our team will verify the claim and provide return instructions.

4. Return Shipping

• If the return is approved, we will arrange for pickup or ask you to courier the product back.

• In approved cases, we may reimburse or waive return shipping charges.

5. Refunds

Once we receive and inspect the returned item:

• Approved refunds will be processed within 5–7 business days

• Refunds are issued to the original payment method (UPI, card, etc.)

• For COD orders, we will request bank details to issue the refund

Note: Shipping charges (if any) are non-refundable.

6. Replacements

In case of wrong or damaged items, you can opt for:

• Free replacement (subject to stock availability)

• Or full refund, if the item is out of stock

7. Cancellations

• Orders can be cancelled before dispatch (usually within a few hours of placing the order).

• Once shipped, the order cannot be cancelled.

8. Exceptions

Dranit reserves the right to reject return/refund requests that:

• Are made after 7 days

• Involve used, damaged, or altered products

• Appear fraudulent or abusive in nature

Need Help?

We’re here to assist you with any order issues.

📞 Call/WhatsApp: +91 9274488611
📧 Email: dranit.fashion@gmail.com

Your privacy and satisfaction are our commitment. Thank you for shopping with Dranit – India’s Trusted XXX Toys Store.